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Delivery Information
Seasonal demands affect the shipping schedule, especially for robes. We may ship
faster during off-peak times. During Peak season, April to July, we take a little
longer.
We usually ship UPS. Please include your street address because UPS will not deliver
to a P.O. Box. You may request another shipper in the note box at the bottom of
the Delivery page.
Robe orders Please allow 4-6 weeks for standard robe delivery, except for 6-8 weeks on the
Lilith and Esther robe. Esther robe with Full sleeve and Doctoral chevrons may take longer.
We offer rush delivery for an extra charge for robes or vestments if you need them
faster than our standard delivery time. You must call us to confirm that we can
deliver your item when you need it, though. We do not guarantee delivery unless
we confirm it by phone. Order date is when all information needed to process order
has been received.
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Rush Delivery Charges |
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Amount
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1-5 days
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$50 + Next Day or Second Day Air
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6-14 days
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$40 + Next Day or Second Day Air
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15-45 days
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$30 + Next Day or Second Day Air
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Chasubles, Stoles and Scapulars Chasubles ship in 6 - 8 weeks; stoles and scapulars
in 4 - 6 weeks.
Blouses and other Apparel Items Allow 2 to 4 weeks for blouses and apparel orders.
Allow 6 - 8 weeks for maternity blouses.
If you are in need of your item in a shorter time period than the standard delivery,
we offer Express shipping. Please write a note in the box on the Delivery information
page. It is best to give us the exact date you need to receive your package. Or,
after you place your order call our toll-free number 888-515-5775 and alert us to
your time frame. You can leave a message on our voice mail if it is after business
hours. We want to be sure to get your items to you on time.
Returns & Exchanges
To exchange an item: Your complete satisfaction is our goal. If you need to exchange
the size or color, we will ship the new item as soon as possible and issue a return
shipping label at no cost to you. Call our toll-free number for return authorization
and instructions.
To Return an item: To return your unworn items, please complete the card included
with your shipment noting the reason for the return. This helps us uphold our quality
standards. We will credit your original method of payment, excluding delivery charges.
If you are unhappy with a garment from normal wear at any time, please contact us.
We want you to be completely happy with your garments.
Special Requests
If you have an idea for a style or a special feature, call, write, or e-mail us
askus@womenspirit.com with your comments and ideas. You might just see it in our
next catalog.
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