Delivery Information

Seasonal demands affect the shipping schedule, especially for robes. We may ship faster during off-peak times. During Peak season, April to July, we take a little longer.

We usually ship UPS. Please include your street address because UPS will not deliver to a P.O. Box. You may request another shipper in the note box at the bottom of the Delivery page.

Robe orders
Please allow 4-6 weeks for standard robe delivery, except for 6-8 weeks on the Lilith and Esther robe. Esther robe with Full sleeve and Doctoral chevrons may take longer.

We offer rush delivery for an extra charge for robes or vestments if you need them faster than our standard delivery time. You must call us to confirm that we can deliver your item when you need it, though. We do not guarantee delivery unless we confirm it by phone. Order date is when all information needed to process order has been received.

Chasubles, Stoles and Scapulars
Chasubles ship in 6 - 8 weeks; stoles and scapulars in 4 - 6 weeks.

Blouses and other Apparel Items
Allow 2 to 4 weeks for blouses and apparel orders. Allow 6 - 8 weeks for maternity blouses.

If you are in need of your item in a shorter time period than the standard delivery, we offer Express shipping. Please write a note in the box on the Delivery information page. It is best to give us the exact date you need to receive your package. Or, after you place your order call our toll-free number 888-515-5775 and alert us to your time frame. You can leave a message on our voice mail if it is after business hours. We want to be sure to get your items to you on time.

Returns & Exchanges

To exchange an item:
Your complete satisfaction is our goal. If you need to exchange the size or color, we will ship the new item as soon as possible and issue a return shipping label at no cost to you. Call our toll-free number for return authorization and instructions.

To Return an item:
To return your unworn items, please complete the card included with your shipment noting the reason for the return. This helps us uphold our quality standards. We will credit your original method of payment, excluding delivery charges. If you are unhappy with a garment from normal wear at any time, please contact us. We want you to be completely happy with your garments.

Special Requests

If you have an idea for a style or a special feature, call, write, or e-mail us askus@womenspirit.com with your comments and ideas. You might just see it in our next catalog.